Çalık MAKİNA - Dekopumps
Our Quality Policy
Providing quality products and services that meet the changing and developing needs and expectations of customers is the policy of ÇALIK MAKİNA SAN.VE TİC.LTD.ŞTİ. Our policy is to develop the creativity of our personnel and ensure their sense of responsibility.
It is to ensure that personnel are aware that the quality of the work they perform is not controlled by someone else, but achieved by working according to specifications. Only by this awareness can we maintain and improve our place in the market with our trained, harmonious staff and successful teamwork practices.
We will produce ÇALIK MAKİNA products in a way that will provide the highest level of customer satisfaction, be reliable, and offer value to the customer. Together with all employees, we aim to create an entrepreneurial and change-friendly environment and adopt continuous improvement in all activities and processes. To increase customer satisfaction, we comply with quality management system requirements, continuously improve our service quality in line with technological innovations, and provide effective, efficient, and reliable service with a friendly management approach that carries quality awareness.